Yes! We sure do. We offer 24 hour roadside assistance, simply call us on the phone number located on your vehicle keychain.
If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.
All Mechanical breakdowns are covered by our relevant Roadside Assistance program and include the following;
• Engine faults
• Electrical faults
• Cooling system
• Vehicle recovery
All Non-Mechanical breakdowns are subject to the relevant call out fees and are not covered by Excess Reduction Cover, for example;
• Out of fuel / incorrect fueling of the vehicle
• Change of tyre
• Keys being lost, broken or locked inside the vehicle
• Flat batteries from leaving the lights on for extended periods
• A breakdown as a result of damage caused in an accident, including salvage
Some exclusions may apply - Please refer to the Terms and Conditions on our website for more information.
If you have a breakdown and need assistance, please be patient with us as depending on your location and the time of day, it may take some time for our third-party roadside assistance provider to reach your location.