If you think you've incurred an infringement while you were out in your Star motorhome, it's good to know our processed and any additional costs associated with the fine.

Then Star receives an unpaid infringement notice from the relevant authority, it must be changed from our name into yours as you were the person who had the vehicle on hire from us at the time the fine occurred. This name transfer involves a third party who charge us a fee to make the change. We pass this charge, $60, onto you in addition to the fine amount. Following the name change, the infringement authority will then send out the unpaid infringement notice to the name and address held against the booking. This must be paid by the customer responsible.

Unfortunately, the infringement authority can take up to four months to process infringements. Once the infringement authority has processed the infringements, they are then sent to Star.

Should you wish to dispute the infringement fine, you must contact the authority that has issued the fine.

If you have already paid your infringement and have still been charged the $60 administration fee, then please send us a copy of your receipt to [email protected] and our team will look into this further. Please note that you must have paid the infringement before Star RV received the notice.

Unfortunately, if you incur an infringement while you are in your Star vehicle and these are not paid within the timeframe designated by authority, the notice is sent to Star.

We have to pass the notice onto a third-party, to have the name and address changed on the notice from Star's to yours. We charge the hirer an administration fee for each infringement incurred of $60 for costs associated with the process, in addition to the infringement that needs to be paid directly to the relevant authority.

Should you wish to dispute the infringement fine, you must contact the authority directly that have issued the fine.

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