Star RV branches
Everything you need to know about pick up, drop off, and managing your booking.
45 articles
Adelaide branchHow to find us at Adelaide Airport
Brisbane branchHow to find us at Brisbane Airport
Cairns branchHow to find us at Cairns Airport
Gold Coast branchHow to find us at Gold Coast Airport
Melbourne branchHow to find us when you arrive at Melbourne Airport
Perth branchHow to find us at Perth Airport
Sydney branchHow to find us when you arrive at Sydney Airport
Darwin branchHow to find us at Darwin Airport
Gold Coast Branch RelocationFrequently asked questions regarding our Star RV Gold Coast branch relocation
Travelling to TasmaniaInformation for customers travelling to Tasmania or Hobart
Do I need to refill the LPG gas bottle?
Do I need to drop off the vehicle full of fuel?
Do I need to clean the vehicle before returning?
Can I return early and will I get a refund?
Can I drop off my vehicle after the branch has closed?
Can I change my drop off location?
Where to refill petrol and LPG
Drop off ChecklistWhat you need to have ready or do prior to returning your vehicle.
Velocity Frequent Flyer Frequently Asked QuestionsEverything you need to know about earning Velocity Points with Star RV
Do I have to pay a deposit to hire from Star RV?
What is the minimum hire period?
Can I use a debit card to hire my Star RV?
Are there additional charges if I pay by credit card?
Am I allowed pets in my vehicle?
What excess reduction cover options are available?
When will you release/refund my bond?
Do you allow one-way hires?
What are Star RV's cancellation fees?
What are the infringement fees and process?
How do I add an additional driver?
How do I make changes to my booking?
What is your minimum hire period?
Do you offer relocation deals?
Will I be charged for the kilometres I drive?
Public Holiday Surcharge
Star RV Terms and Conditions